Fintech Licensing & AML Compliance in Canada

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AML Training in Canada

Plan Your AML TrainingPractical, role-specific AML training built around your business, risks and FINTRAC obligations.

ROLE-SPECIFIC AML TRAINING

Turn AML Requirements Into Confident Day-to-Day Decisions

FINTRAC reporting entities must provide ongoing AML training to relevant employees, agents and other people authorized to act on their behalf.

The training should reflect each participant’s responsibilities, the company’s risk profile and the procedures they are expected to follow. Generic awareness content is rarely enough for teams making real onboarding, monitoring, escalation and reporting decisions.

Complium develops practical, role-specific AML training around the company’s services, customers, risks, policies, systems and reporting processes.

New Starter and Foundation Training

Introduce relevant personnel to Canadian AML obligations, company risks, internal responsibilities and escalation routes.

Role-Specific Operational Training

Provide targeted training for onboarding, client review, transaction monitoring, investigations, reporting and agent oversight.

Management and Compliance Officer Training

Strengthen understanding of governance, risk assessment, management oversight, regulatory reporting and accountability.

Refresher and Remediation Training

Address regulatory changes, updated policies, incidents, review findings, recurring errors and identified control weaknesses.

Training content, participants, delivery methods and frequency should reflect the reporting entity’s risk assessment, staff responsibilities and changes to the business or regulatory environment.

HOW IT WORKS

Training Designed Around Roles, Risks and Real Scenarios

  • STEP 1

    Define the Audience and Training Needs

    We identify the participants, responsibilities, relevant procedures, business risks, previous training and knowledge gaps.
  • STEP 2

    Develop and Deliver the Training

    We create role-specific content using the company’s controls, systems, examples and realistic decision-making scenarios.
  • STEP 3

    Document Completion and Keep Training Current

    We support attendance records, completion evidence, knowledge assessments, refresher training and updates following business or regulatory changes.
AML TRAINING SCOPE

Practical Training Connected to Your AML Controls

Effective AML training should help participants understand both the regulatory requirements and how those requirements apply to their actual responsibilities. Content should be tailored to the reporting entity, participant roles, customer types, products, services, transaction flows, delivery channels and risk profile.

Canadian AML Foundations

Explain relevant FINTRAC obligations, money laundering and terrorist financing risks, internal responsibilities and escalation procedures.

Client Identification and Beneficial Ownership

Cover identity verification, beneficial ownership, third-party determinations, business relationships and supporting records.

Risk Assessment and Enhanced Measures

Explain client risk classification, higher-risk situations, enhanced measures, ongoing monitoring and documented decision-making.

Transaction Monitoring and Reporting

Train relevant staff to identify unusual activity, escalate concerns, support investigations and follow internal reporting procedures.

Records and Regulatory Duties

Cover recordkeeping, reporting responsibilities, information retention and other duties relevant to the participant’s role.

Training Delivery and Refreshers

Use foundation learning, role-specific workshops, management briefings, refresher sessions or focused remediation following identified weaknesses.

AML trainer leading a practical risk workshop for a fintech team
KEY BENEFITS

Practical Knowledge Your Team Can Apply

Role-specific training improves decision quality, strengthens consistent application of internal controls and creates clear evidence of ongoing AML training.

Relevant to Real Work

Use scenarios and decisions drawn from the company’s services, customers, systems, controls and risk profile.

Documented Training Evidence

Maintain records of participants, topics, materials, delivery dates, completion and knowledge assessments.

More Consistent Decisions

Give teams a shared understanding of due diligence, monitoring, escalation, reporting and recordkeeping responsibilities.

Clear training helps employees understand what is expected, when to escalate concerns and how to document their decisions.

WHO WE SUPPORT

AML Training for Fintech, Payments and Money Services Businesses

Training can be developed for different teams, seniority levels and operational responsibilities across Canadian and international businesses with FINTRAC obligations.

Canadian MSBs

Training for employees, agents, management and compliance personnel working within Canadian Money Services Businesses.

Foreign MSBs

Role-specific Canadian AML training for international businesses serving Canadian clients from abroad.

Virtual Currency Businesses

Training focused on client due diligence, transaction monitoring, reporting, recordkeeping and virtual currency risks.

Payment and Fintech Businesses

Practical AML training for onboarding, operations, investigations, customer support, management and compliance teams.

The appropriate audience and training scope depend on the reporting entity, services, employee responsibilities and applicable regulatory obligations.

WHY COMPLIUM

AML Training Connected
to Your Operations

Complium connects training with your policies, risk assessment, KYC processes, transaction monitoring, reporting duties and operational controls.

  • Canadian AML Foundations
  • Customer Identification and Beneficial Ownership
  • Risk Rating, EDD and Monitoring
  • Suspicious Transaction Escalation and Reporting
  • Records, Travel Rule and Other Duties
  • Management and Compliance Oversight

Our international legal and compliance team has supported more than 500 fintech and regulated projects across 46+ countries.

CONTACT US

Build Your Canadian
AML Training Plan

Tell us about the reporting entity, participants, roles, delivery preference and current training arrangements. We will propose the appropriate modules and format.