Central Contact Point Services
Schedule a Consultation Appoint a qualified Central Contact Point in Poland, Lithuania, Latvia and Estonia.
Accredited and Regulator-Accepted CCP Services
Appoint a Central Contact Point
A Central Contact Point (CCP) is a locally resident representative for regulated entities such as EMIs, Payment Institutions and CASPs operating in a host member state other than where they are authorised. While not automatically required under EU law, it is recommended under regulatory guidelines and may be required by national regulators when accepting passported licensed entities. A CCP supports continuous AML/CFT compliance with the host state’s rules and reduces the risk of regulatory gaps during cross-border operations.
Resident CCP Officers
Professionals genuinely resident in each jurisdiction, accepted by local regulators and FIUs.
Local Regulatory Knowledge
The role is aligned with each national FIU and supervisory authority's expectations.
Independent Oversight
External CCP function that supports governance, SAR reporting and risk management.
Full Regulatory Alignment
Role performed in accordance with EU AMLD, MiCA, PSD2 and national AML legislation.
Complium provides an appointed Central Contact Point who leads your AML/CFT obligations in the host member state under your licence and governance structure. The CCP oversees risk controls, regulatory filings and authority communications in line with national law.
How it works
A clear and compliant process for appointing your Central Contact Point.
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STEP 1
Scope & Setup
We define the CCP role based on your licence, business model, host jurisdictions and national AML requirements. -
Step 2
Appointment
Complium appoints a qualified, regulator-accepted Central Contact Point under a monthly engagement. -
Step 3
Oversight & Reporting
The CCP oversees AML/CFT controls, FIU communications and regulatory obligations on an ongoing basis.
Key benefits
Why Outsource the Central Contact Point
Customer onboarding, ongoing monitoring and regulatory reporting require clearly designated AML accountability. The CCP extends this obligation to cross-border entities operating without a branch.
Outsourcing reduces time, cost and operational risk while remaining aligned with regulatory expectations.
For companies managing significant customer portfolios within a specific jurisdiction, a competent CCP provides critical local expertise. Strong understanding of supervisory expectations and established communication channels with regulators enable timely responses, proactive compliance management and smoother handling of jurisdiction-specific requirements. This strengthens operational effectiveness and supports reputational stability.
Senior Expertise Without Full-Time Cost
Access experienced CCP leadership without recruiting, training or maintaining a full-time officer in each jurisdiction.
Continuity Without Gaps
The CCP role remains continuously covered across all jurisdictions without reliance on a single internal hire.
Reduced Operational and Compliance Risk
Independent oversight strengthens governance and reduces the risk of disruption during growth or staff changes.
One Contract, Four Jurisdictions
Estonia, Lithuania, Latvia and Poland covered under a single engagement, no need to manage multiple providers.
The Role of the Central Contact Point
CCP Role in Practice
The appointed Central Contact Point provides accountable AML/CFT leadership in the host member state through clearly defined duties, documented processes and consistent oversight of local regulatory obligations.
Maintains AML Policies and Risk Assessments
Reviews and updates AML/CFT policies, procedures and risk assessments in line with host state regulatory requirements.
Oversees Monitoring and Escalation
Supervises screening, transaction monitoring and escalation processes to ensure ML/TF risks are identified and addressed.
Manages Reporting Obligations
Coordinates AML reporting and prepares required SAR/STR filings and periodic reports with the Financial Intelligence Unit.
Supports Supervisory Reviews
Assists management during inspections and supervisory interactions by preparing documentation and responses.
All activities are performed in accordance with national AML legislation and your internal governance framework.
Industries we serve
CCP Services for Regulated Financial Entities
We provide Central Contact Point services for companies that are required to maintain a locally-resident compliance representative in
Estonia, Lithuania, Latvia or Poland.
Fintech & Payment Institutions
Crypto Asset Service Providers (CASP)
Electronic Money Institutions (EMI)
Virtual Asset Service Providers
Fintech & Payment Institutions
Corporate & Legal Service Providers
Neobanks & Digital Wallet Operators
Cross-Border Payment Operators
WHY COmplium
Trusted Central Contact Point Services
We support fintechs and licensed firms with accountable, regulator-ready CCP services, helping you meet statutory obligations without building and managing an in-house role across multiple EU countries.
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AML Compliance & Regulatory Reporting
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Multi-Juristiction & Local Presence Support
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Outsourced AML & KYC roles
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Fintech Licensing Services
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EU-Based Legal Experts
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Ongoing Advisory Service
Complium has delivered legal and compliance expertise since 2008, with deep insight into regulatory expectations across European jurisdictions.
Contact us
Appoint a Central Contact Point with Complium
Contact our legal team to discuss CCP appointment requirements and regulatory obligations in your target jurisdictions.
