An FIU Contact Person in Estonia, Ready for the Role From Day One
Your Estonian gambling licence requires a contact person appointed by your management board and coordinated with the Financial Intelligence Unit (FIU). We provide a qualified AML professional based in Estonia, and a clear framework to onboard them into your business.
Free consultations are available until 20 December 2026.
AML/CFT specialists since 2008, with our own team in Estonia
Your deadline
New licence applicantsAt application stage
Licensed before 2026By 1 January 2027
After the deadlineLicence revocation risk
Gambling Act section 18(3¹) and (3²), and section 102(5) and (8).
The requirement
Appointing a Contact Person Takes Longer Than It Looks
The contact person must work permanently in Estonia and meet the requirements of the Money Laundering and Terrorist Financing Prevention Act (section 17). Three points decide how much time you need.
Your Current Arrangement May Not Qualify
Many operators already have a contact person who is based abroad or not employed in Estonia. Under the new rules, the contact person must work permanently in Estonia, be registered in TÖR and be coordinated with the FIU.
The FIU Checks Suitability
The FIU will assess the candidate’s suitability, and expects the contact person to know your business, risks and systems, not only the law.
14%
Detection Is Under Scrutiny
In its feedback for 2025, the FIU found that only about 14% of reports from gambling operators were based on suspicion, and only 17 of 45 licensed operators filed any report.
Source: FIU feedback to gambling operators, 2025
What you get
A Qualified Person, a Clear Framework and a Team Behind Them
01
A Qualified Candidate
An experienced AML professional with at least 3 years of experience in FIU reporting, or prior experience as an FIU contact person.
02
A Clear Onboarding Framework
A checklist of the documents, data and system access your contact person needs, and support for the contact person in learning your business and the new role.
03
Ongoing Support
FIU correspondence handled in Estonian and forwarded to you in English, report coordination, regulatory updates and quarterly reports to your management board.
Why Complium stays involved
Not a Name on Paper
A professional who performs the role, with a team behind them. Your contact person is an AML professional you can rely on, who learns your business, takes part in your compliance work and reports to your management board. Complium stays alongside the contact person and your company for the whole engagement.
For Your Company
One local partner for the role and for the Estonian paperwork
Payroll and monthly employment tax returns (TSD) on request
Registrations in TÖR and e‑MTA handled with you
One point of contact at Complium for all of the above
For Your Contact Person
A second opinion on difficult cases and reporting decisions
Local compliance support whenever it is needed
Regular updates on Estonian AML rules and FIU guidance
Practical guidance on the day‑to‑day work of the role
For Your Dealings With the FIU
Correspondence in Estonian, answered within the deadlines
Reports prepared to the FIU’s quality expectations
A stable, informed point of contact in Estonia
How it works
How We Support Your Onboarding
Every step shows who is responsible and what is needed, so nothing comes as a surprise.
1Complium
Free Consultation
We discuss your licence type, your deadline and your current AML set‑up.
2Your company
NDA and Onboarding Questionnaire
You complete a short questionnaire on your operations and AML framework, so we can assess the engagement.
3Together
Employment of the Candidate
We propose a candidate who meets the statutory requirements, and your company employs them under an employment contract. We share guidance on how to register the employment with EMTA.
4Together
Onboarding Your New Employee
We share our onboarding checklist. You onboard your new employee properly into your company, with the documents, data and system access the role needs.
5Your management board
Appointment and FIU Coordination
Your management board appoints the contact person and submits the appointment for coordination with the FIU.
6Your company and Complium
FIU Assessment and Start of Work
The FIU’s assessment can take up to one month and may include an interview, so the contact person must know the basics of your internal compliance rules by then. Once the FIU accepts the appointment, the work begins.
Allow up to six weeks: about two weeks of onboarding after signing, plus up to one month for the FIU’s assessment.
What your contact person needs to know
What It Takes to Perform the Role Well
To perform the duties set by law, the contact person needs to know both the legal requirements and your business. Our onboarding checklist, built on FIU guidance, sets out what your company provides and which topics the contact person must master.
The duties and responsibilities of the contact person under section 17 of the Money Laundering and Terrorist Financing Prevention Act
Customer onboarding, risk rating and lifecycle monitoring
Deposits, source of funds and changes in risk
Sanctions lists required in Estonia and the steps on a match
FIU reporting: report types, deadlines and quality
Gambling Act obligations for AML professionals new to gambling
Showing that your company’s controls work in practice
Our onboarding checklist covers all seven topics.
Contact person profile
Every Professional We Propose Meets These Criteria
The contact person is employed by your company and registered in the Estonian employment register (TÖR), as the law expects. The FIU does not require the position to be full‑time: we help you estimate the minimum hours the role needs.
Location
Works permanently in Estonia
Residency and citizenship
Estonian resident and citizen
Experience
At least 3 years in FIU reporting, or prior experience as an FIU contact person
Languages
Estonian and very good English
Reputation
Verified professional reputation and no criminal record, checked before we propose the candidate
Employment
Registered by your company in TÖR
Availability
Part‑time. Hours are based on your company’s actual workload, estimated from the onboarding questionnaire, and can grow with it.
Division of responsibilities
Your AML Programme Stays Yours
An existing group MLRO can continue to run the AML programme. The contact person is your point of contact with the FIU and your reporting function in Estonia.
The Contact Person and Complium
The statutory duties of the contact person under section 17
FIU correspondence in Estonian, within the deadlines set
Review and submission of reports to the FIU
Regulatory updates and quarterly reports to your board
Support from the Complium team
Your Company
Your AML/CFT programme, risk assessment and procedures
Appointment by the management board and FIU coordination
Onboarding the contact person into your business
Access to the information, documents and systems the role needs
Conditions for performing the role independently
Pricing
A Clear Monthly Fee per Operator
The fee is based on the hours the role needs, as estimated from the onboarding questionnaire.
Minimum term of six months
Payroll and registration support as an optional service, priced separately
No Estonian Payroll or Portal Access Yet? We Can Help
Employing a contact person in Estonia brings local payroll and registration duties. On request, Complium supports your company with both, so the employment runs correctly from the first month.
Payroll for the Contact Person
Monthly salary calculation, employment tax returns (TSD) and payment instructions, arranged by Complium through our partner accountant in Estonia.
Local Portals and Employer Duties
Support with access to the Tax and Customs Board portal (e‑MTA), registration in the employment register (TÖR), and sick leave certificate data for the Health Insurance Fund, submitted through the state portal eesti.ee.
FAQ
Questions Operators Ask Us
Approval, timing, employment and how the role fits your current AML set‑up.
What if the FIU does not approve the candidate?
The decision is the FIU’s. Every candidate we propose meets the statutory requirements. If the FIU does not approve the appointment, we discuss a replacement candidate with you.
Can our group MLRO stay in place?
Yes. The group MLRO can continue to run your AML programme. The Estonian contact person acts as your point of contact with the FIU and your reporting function in Estonia.
How quickly can you start?
The onboarding period is about two weeks after signing. The time the FIU needs for coordination comes on top of that, so we recommend starting well before your deadline.
Do you handle FIU correspondence in Estonian?
Yes. The contact person receives FIU correspondence in Estonian, forwards it to your team in English and handles the response within the deadline.
Who employs the contact person?
Your company does. The contact person is registered with EMTA in the employment register (TÖR) as your employee and works for your foreign entity under an employment contract governed by Estonian law.
How can our foreign company employ a person in Estonia?
A foreign company without an Estonian branch registers with EMTA as a non‑resident employer before the employment starts. It then registers the employee in TÖR, withholds and pays the Estonian employment taxes and files the monthly TSD return by the 10th day of the following month. Complium can arrange this through its payroll service.
Because the contact person lives and works in Estonia, the salary is taxed in Estonia. Your company must also reflect this employment in its own accounting in your home country. Please confirm with your local financial or tax adviser how to record it before the employment starts, so that no double taxation arises.
Request a proposal
Start Early, Because the Approved Appointment Is What Counts
Tell us about your licence, your deadline and your current AML set‑up. We’ll come back with a candidate plan, the hours the role needs and a monthly fee.
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